Food Lifeline
Organizational Communication
Spring 2018 | COMMLD 546
Overview
Since 1979, Food Lifeline works to end hunger and feed those in need in Western Washington. With a gigantic facility built in South Park, Seattle, WA, the organization has the space capacity to rescue, sort and repackage a larger volume of food. However, they need more awareness about their operations through digital media assets to raise more donation dollars and volunteers to run their operation.
Challenges & Solutions
Our team noticed three key challenges that are preventing optimum support:
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Website Organization
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Operating Revenue Deficit
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Inconsistent Social Media Assets
We made three suggestions on how our client could improve from their current situation:
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Prototype website uses Food Lifeline’s in-house materials to create a modern look while still adhering to the brand’s guidelines.
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Utilizing storytelling narrative for Donation & Volunteers that tells patrons how their support would have multiple benefits for organization, community, and the environment.
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Developing curated, relevant content across social media platforms can increase trust, satisfaction, and engagement which, in turn, lead to an increase in volunteerism, donations, and partnerships.